This one's old advice, but it's still great advice!
Have you ever had a student have a problem that you really need to "see" to understand? You could ask them to take a screenshot, but that is sometimes difficult for our less computer confident students.
Show Me What's Wrong is even easier than a screenshot, and it will e-mail the student's recording right to your chosen e-mail account.
Their demo explains it better than I can:
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